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Shipping & Returns

➤ Delivery

Choose from a variety of convenient ways to get this product delivered. You can select the delivery options at the checkout.

We deliver Monday to Friday, from 8am to 6pm* (depending on courier).

Shipping rates vary depending on delivery postcode. For offshore islands, and exports please call 0121 667 3170 for rates.

FREE Standard Delivery is available if you're ordering eligible items for delivery within the UK mainland* on orders over £99+vat.(*UK mainland only. Remote areas, highlands and Islands not included - standard delivery times only, does not include next day delivery).

➤ Returns

Changed your mind? Return your order within 10 days of delivery.

  • If you have changed your mind, you can return your product to us within 10 days of delivery - as long as you haven't used it already.
  • All products returned will be will be subject to a 25% restocking charge and delivery/collection charges. Factory order items are not returnable.
  • Please ensure you follow our returns procedure - in the first instance call our returns line on the local rate number 0121 667 3170 to obtain your return authorization number and details on how to return your product.

➤ Warranty Repairs

  • In the unlikely event that a product fails during its warranty period please call 0121 667 3170 and you can discuss with our warranty team.
  • Please ensure you have your order no, model number and serial no to hand before calling to speed up the warranty process.